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Online political comments: Americans talk about the election through a “horse-race” lens
This study examined whether user-generated comments posted on news stories about the 2016 U.S. presidential campaign focused on …
Masullo GM, Shermak J, Riedl MJ, Brown J, Tenenboim O
The psychological well-being of content moderators: The emotional labor of commercial moderation and avenues for improving support
An estimated 100,000 people work today as commercial content moderators. These moderators are often exposed to disturbing content, …
Steiger M, Bharucha TJ, Venkatagiri S, Riedl MJ, Lease M
Who put the 'social' in mobile and social payment platforms? Re-reading Simmel and colleagues in light of the Cambrian explosion
This research considers the Cambrian explosion (Nelms, Maurer, Swartz, & Mainwaring, 2017)of mobile and social payment technologies …
Riedl MJ